Refund policy

FINAL SALE POLICY

ALL SALES ARE FINAL. NO REFUNDS, NO RETURNS, NO EXCHANGES, NO STORE CREDITS, EXCEPT WHERE REQUIRED BY APPLICABLE LAW OR BY OWNER APPROVAL.

COUNTDOWN SA IS A RESALE AND CONSIGNMENT RETAILER SPECIALIZING IN AUTHENTIC, LIMITED-RELEASE, VINTAGE, PRE-OWNED, AND COLLECTIBLE FOOTWEAR, APPAREL, TRADING CARDS, AND ACCESSORIES. MANY ITEMS ARE NO LONGER IN PRODUCTION AND MAY HAVE BEEN MANUFACTURED YEARS BEFORE THEIR DATE OF PURCHASE.

BY PURCHASING FROM COUNTDOWN SA, THE CUSTOMER ACKNOWLEDGES AND AGREES THAT:

  • ALL ITEMS ARE SOLD "AS IS," EXCEPT AS OTHERWISE REQUIRED BY LAW.

  • USED ITEMS WILL SHOW VARYING DEGREES OF WEAR, AND NATURAL SIGNS OF USE ARE NOT CONSIDERED DEFECTS.

  • EVEN DEADSTOCK, NEW, OR "NEW IN BOX" ITEMS MAY EXPERIENCE AGE-RELATED DETERIORATION DUE TO THE PASSAGE OF TIME, STORAGE CONDITIONS, MATERIAL COMPOSITION, OR MANUFACTURER DEFECTS THAT ARE OUTSIDE OF OUR CONTROL.

  • CERTAIN MATERIALS, INCLUDING BUT NOT LIMITED TO FOAM, RUBBER, ADHESIVES, POLYURETHANE, PAINT, PLASTICS, AND OTHER COMPONENTS, MAY DETERIORATE, CRACK, SEPARATE, OXIDIZE, OR CRUMBLE OVER TIME, REGARDLESS OF WHETHER THE ITEM HAS EVER BEEN WORN.

  • COUNTDOWN SA DOES NOT GUARANTEE THE FUTURE PERFORMANCE, LONGEVITY, DURABILITY, OR WEARABILITY OF ANY ITEM SOLD.

  • IT IS THE CUSTOMER'S RESPONSIBILITY TO INSPECT THE ITEM PRIOR TO PURCHASE AND DETERMINE WHETHER IT IS SUITABLE FOR ITS INTENDED USE, WHETHER FOR WEAR, COLLECTION, DISPLAY, OR INVESTMENT PURPOSES.

  • ONCE AN ITEM HAS BEEN PURCHASED AND POSSESSION HAS TRANSFERRED TO THE CUSTOMER, ALL RISK OF LOSS, DAMAGE, DETERIORATION, OR FAILURE PASSES TO THE CUSTOMER.

COUNTDOWN SA SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE, DETERIORATION, MATERIAL FAILURE, SOLE SEPARATION, CRUMBLING, DISCOLORATION, OXIDATION, OR OTHER AGE-RELATED CHANGES THAT OCCUR AFTER THE SALE, WHETHER THE ITEM IS NEW, DEADSTOCK, OR PRE-OWNED.

ANY MANUFACTURER WARRANTIES, IF APPLICABLE, REMAIN THE RESPONSIBILITY OF THE ORIGINAL MANUFACTURER AND NOT COUNTDOWN SA.

THIS POLICY DOES NOT LIMIT OR WAIVE ANY RIGHTS THAT CANNOT LEGALLY BE DISCLAIMED UNDER APPLICABLE FEDERAL, STATE, OR LOCAL LAW.

THANK YOU FOR ALLOWING US TO SERVE YOU. -GOD SPEED.