Terms of service

TERMS OF SERVICE

BY ACCESSING, BROWSING, OR PURCHASING PRODUCTS FROM COUNTDOWN SA, WHETHER IN-STORE, ONLINE, OR THROUGH ANY OTHER SALES CHANNEL, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

GENERAL

COUNTDOWN SA RESERVES THE RIGHT TO REFUSE SERVICE, CANCEL ORDERS, LIMIT QUANTITIES, OR DECLINE TRANSACTIONS AT ITS SOLE DISCRETION TO THE EXTENT PERMITTED BY APPLICABLE LAW.

WE RESERVE THE RIGHT TO MODIFY, UPDATE, OR DISCONTINUE ANY PRODUCT, SERVICE, PRICE, PROMOTION, OR POLICY AT ANY TIME WITHOUT PRIOR NOTICE.

PRODUCT AUTHENTICITY

COUNTDOWN SA GUARANTEES THAT ALL PRODUCTS SOLD AS AUTHENTIC HAVE BEEN INSPECTED AND AUTHENTICATED TO THE BEST OF OUR KNOWLEDGE USING OUR EXPERIENCE, INDUSTRY STANDARDS, AND AVAILABLE RESOURCES.

UNLESS EXPRESSLY STATED, COUNTDOWN SA IS NOT AFFILIATED WITH, AUTHORIZED BY, OR ENDORSED BY NIKE, JORDAN BRAND, ADIDAS, NEW BALANCE, ASICS, YEEZY, OR ANY OTHER MANUFACTURER OR TRADEMARK OWNER.

ALL TRADEMARKS, BRAND NAMES, AND PRODUCT NAMES REMAIN THE PROPERTY OF THEIR RESPECTIVE OWNERS.

PRODUCT CONDITION

PRODUCT PHOTOS AND DESCRIPTIONS ARE PROVIDED AS ACCURATELY AS POSSIBLE. HOWEVER, COLORS, MATERIALS, AND APPEARANCE MAY VARY DUE TO SCREEN SETTINGS, LIGHTING, OR PHOTOGRAPHY.

USED ITEMS MAY DISPLAY NORMAL SIGNS OF WEAR CONSISTENT WITH THEIR AGE AND CONDITION.

CUSTOMERS ARE RESPONSIBLE FOR REVIEWING ALL PHOTOS, DESCRIPTIONS, AND PRODUCT DETAILS BEFORE COMPLETING A PURCHASE.

PRICING

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE DUE TO MARKET CONDITIONS, INVENTORY AVAILABILITY, OR PRICING ERRORS.

IF A PRODUCT IS INCORRECTLY PRICED DUE TO A TYPOGRAPHICAL, SYSTEM, OR HUMAN ERROR, COUNTDOWN SA RESERVES THE RIGHT TO CANCEL THE ORDER AND ISSUE A FULL REFUND PRIOR TO SHIPMENT OR PICKUP.

ORDER ACCEPTANCE

PLACEMENT OF AN ORDER DOES NOT GUARANTEE ACCEPTANCE.

COUNTDOWN SA RESERVES THE RIGHT TO CANCEL ANY ORDER FOR REASONS INCLUDING, BUT NOT LIMITED TO:

  • SUSPECTED FRAUD

  • PAYMENT ISSUES

  • INVENTORY ERRORS

  • DUPLICATE ORDERS

  • PRODUCT DAMAGE DISCOVERED PRIOR TO SHIPMENT

  • SHIPPING RESTRICTIONS

  • VIOLATIONS OF THESE TERMS

IF PAYMENT HAS BEEN RECEIVED FOR A CANCELED ORDER, A FULL REFUND OF THE AMOUNT PAID WILL BE ISSUED.

SHIPPING

ONCE A PACKAGE HAS BEEN DELIVERED TO THE SHIPPING CARRIER, RISK OF LOSS TRANSFERS TO THE CUSTOMER, SUBJECT TO APPLICABLE LAW.

ESTIMATED SHIPPING TIMES ARE NOT GUARANTEED.

COUNTDOWN SA IS NOT RESPONSIBLE FOR SHIPPING DELAYS CAUSED BY WEATHER, CARRIER DELAYS, NATURAL DISASTERS, STRIKES, OR OTHER EVENTS OUTSIDE OF OUR CONTROL.

CUSTOMER ACCOUNTS

CUSTOMERS ARE RESPONSIBLE FOR MAINTAINING THE SECURITY OF THEIR ACCOUNT INFORMATION.

COUNTDOWN SA IS NOT RESPONSIBLE FOR UNAUTHORIZED ACCOUNT ACCESS RESULTING FROM A CUSTOMER'S FAILURE TO PROTECT THEIR LOGIN CREDENTIALS.

PROHIBITED USE

YOU AGREE NOT TO:

  • USE THIS WEBSITE FOR ANY UNLAWFUL PURPOSE.

  • ATTEMPT TO INTERFERE WITH WEBSITE SECURITY OR OPERATIONS.

  • USE AUTOMATED SOFTWARE OR BOTS TO PURCHASE PRODUCTS UNLESS EXPRESSLY PERMITTED.

  • REPRODUCE, COPY, OR EXPLOIT OUR CONTENT, PHOTOGRAPHS, OR BRANDING WITHOUT WRITTEN PERMISSION.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COUNTDOWN SA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE PURCHASE OR USE OF ANY PRODUCT OR SERVICE.

OUR MAXIMUM LIABILITY FOR ANY CLAIM ARISING FROM A PURCHASE SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM, EXCEPT WHERE PROHIBITED BY LAW.

GOVERNING LAW

THESE TERMS SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO ITS CONFLICT OF LAW PRINCIPLES.

ANY LEGAL PROCEEDINGS ARISING FROM THESE TERMS SHALL BE BROUGHT IN A COURT OF COMPETENT JURISDICTION LOCATED IN BEXAR COUNTY, TEXAS, UNLESS OTHERWISE REQUIRED BY APPLICABLE LAW.

SEVERABILITY

IF ANY PORTION OF THESE TERMS IS FOUND TO BE INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS SHALL REMAIN IN FULL FORCE AND EFFECT.

ENTIRE AGREEMENT 

THESE TERMS OF SERVICE, TOGETHER WITH OUR RETURN POLICY, PRIVACY POLICY, SHIPPING POLICY, AND ANY OTHER POSTED STORE POLICIES, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE CUSTOMER AND COUNTDOWN SA REGARDING THE USE OF OUR SERVICES AND THE PURCHASE OF OUR PRODUCTS.

BY COMPLETING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS OF SERVICE.